Your privacy, clearly explained

Introduction

Scanly provides a mobile application that helps users scan product ingredient labels and check them against personal allergy preferences.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use Scanly.

Information We Collect

• Account information: name and email address when you create an account.
• Profile information: allergy preferences, optional profile photo, and subscription plan status.
• User content: photos of ingredient labels, ingredient text, scan results, and messages sent to the in-app assistant.
• Billing information: subscription and payment status processed through Stripe. Card details are handled by Stripe and are not stored on our servers.
• Technical identifiers: account and session identifiers used to operate the service.

How We Use Your Information

• Create and manage your account.
• Personalize ingredient and allergen alerts based on your saved allergy profile.
• Process scans, display results, and maintain your scan history.
• Provide subscription billing and customer support.
• Send transactional emails such as welcome messages, password reset codes, and subscription notifications.

Third-Party Services

We use trusted service providers to operate Scanly, including Stripe, OpenAI, Amazon Web Services, and email delivery providers.

Data Linked to You

The information described above is linked to your account so the app can provide personalized functionality, maintain your history, and manage billing.

Tracking

Scanly does not use your data for cross-app advertising tracking. We do not sell your personal information.

Contact Us

If you have questions about this Privacy Policy or your data, contact us at getscanly.com@gmail.com.